PRIVACY POLICY

Feiertag Ferenc EV. (the Data Controller) hereby informs its valued customers that, with regard to the protection of personal data, it acts in accordance with the applicable laws and regulations in force at all times and takes appropriate measures to protect your personal data. The data provided will be treated confidentially in accordance with the provisions of Act CXII of 2011 on Informational Self-Determination and Freedom of Information, will not be disclosed to third parties, and will only be used for the specified purposes.

In the course of processing personal data, our company also takes into account the provisions of Act VI of 1998 concerning the protection of individuals with regard to the automatic processing of personal data, Act CIV of 2010 on Freedom of the Press and the Fundamental Rules of Media Content, and Act CLXXXV of 2010 on Media Services and Mass Communication.

When visiting our website without registration, the system stores only general information that does not identify the user, such as visitor statistics, technical data and other statistical information.

By registering on the website, you expressly consent to the processing of the personal data you provide. As the data is provided voluntarily, the processing is based on your consent. Feiertag Ferenc EV. declares that the data provided by you is processed exclusively by the Data Controller and stored in a closed computer system.

The purpose of processing personal data is to ensure that your orders and bookings are handled quickly and accurately and that our services meet your needs to the greatest possible extent.

The legal basis for data processing is Section 5 (1) (a) of Act CXII of 2011. Feiertag Ferenc EV. stores and processes your personal data until you request its deletion, the purpose of the data processing ceases to exist, the statutory retention period expires, or a court or the Hungarian National Authority for Data Protection and Freedom of Information orders the deletion of the data.

We also use cookies on our website to make browsing faster and more convenient. Please note that you can disable the use of cookies in your browser settings. Feiertag Ferenc EV. accepts no responsibility for any unauthorised use of data resulting from the unlawful hacking of the website or its database by a user.

Please also note that this Privacy Policy applies exclusively to our company’s website. Our website may contain links to other websites. When visiting such websites, the privacy policy of the respective website applies.

If you believe that your rights have been infringed, you are entitled to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (address: 1125 Budapest, Szilágyi Erzsébet fasor 22/c, Hungary) or seek legal remedy before a court.

If you require any further information regarding this Privacy Policy, you may request information about the processing of your personal data at any time, as well as request the correction or deletion of your personal data by contacting us at info@tuktuktaxi.hu or by post at 2092 Budakeszi, Széchenyi u. 211., Hungary.

CANCELLATION OF BOOKINGS

For direct customers: If you cancel at least 3 days before the scheduled departure, no cancellation fee will apply. If you cancel within 2 days of the scheduled departure, a cancellation fee of 50% will be charged.

For business partners: If you cancel at least 3 days before the scheduled departure, no cancellation fee will apply. If you cancel within 2 days of the scheduled departure, a cancellation fee of 20% will be charged.